Card Sorting

Card sorting is a method used to understand how people categorize and organize information. Participants are given a set of cards, each containing a piece of content or information, and asked to group them in a way that makes sense to them. This method helps to inform the information architecture of a product or website, ensuring that content is organized in a way that makes sense to users.

When to use

Card sorting is typically used in the early stages of design or redesign when developing the information architecture of a product or website. It can be particularly useful when designing navigation menus, site maps, or organizing large amounts of content.

Pros

  • Provides insight into how users organize and categorize information.
  • Can help improve the information architecture of a product or website.
  • Relatively low cost and easy to conduct.
  • Can be done in person or remotely.

Cons

  • Results can be subjective and influenced by individual participants.
  • Participants may have difficulty articulating their thought processes.
  • May not be useful for testing more complex interactions or design elements.

Learn more in the User Research: Comprehensive Guide article.

© Aleks Petrov, 2023
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